Here are some of the frequent pieces of advice we give to our customers when they need some help troubleshooting when installing their Rail-EZ umbrella mounting system.

These simple to follow videos include step by step details on what to do if your Rail-EZ feels loose on your patio or deck railing. There’s also videos on what to do if your umbrella pole has a collar preventing it from fitting into the Rail-EZ or if your umbrella pole doesn’t go all the way to the floor of your deck once its in the fully extended position.